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Frequently Asked Questions
What safety measures are in place at ICON pre-school and daycare centre?
We have a secure CCTV facility with controlled access and security guard. Our premises are always monitored to ensure your child’s safety.
What type of meals are provided?
We provide nutritious meals that are carefully planned to support your child’s healthy growth and development. All meals meet dietary guidelines for young children.
What activities are available for my child?
Our pre-school and daycare offers a variety of engaging activities designed to stimulate creativity, learning, and physical development. These include arts and crafts, storytelling, outdoor play, and educational games.
How are nap times managed?
We have scheduled nap times to ensure your child gets adequate rest. Each child has a comfortable, clean space to sleep, and our caregivers supervise nap times to maintain a peaceful environment.
How can I communicate with my child's pre-school staff?
We encourage open communication between parents and pre-school staff (Director and Teachers). You can reach out to us via WhatsApp call, email, or schedule in-person meetings to discuss your child’s progress and any concerns you may have.
What is the procedure for enrolling my child?
To enroll your child, you can visit our centre for a tour, meet our staff, and complete the enrollment forms. We will provide all necessary information and answer any questions you may have during the process.
How does ICON pre-school and daycare handle emergencies?
Our staff is trained in emergency procedures, including first aid and CPR. We have a comprehensive emergency plan in place and conduct regular drills to ensure preparedness. We also communicate the emergency situation to the registered parent/guardian via WhatsApp/ Mobile call.
Does ICON pre-school and daycare centre offer transportation services?
Yes, we provide a transportation service, ensuring safe and reliable travel for your child to and from the pre-school and daycare centre.
How do I arrange for transportation for my child?
You can request transportation services during the enrollment process or by contacting our office. We will discuss your requirements and establish a suitable plan based on your location and schedule.
What areas do you serve with your transportation service?
Our transport service covers a certain radius around the pre-school and daycare centre. Please contact us with your address to confirm if your location is within our service area.